Job Description
1. Deliver excellent level of customer service
2. Handle customer inquiries and resolve customer complaints in an efficiently and professional manner
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3. Handle invoicing and prompt submission of reports to Account Dept
4. General Administrative jobs
5. Filling & keeping proper documentation records
6. Call prospective customers by operating telephone equipment, automatic dialling systems, and other telecommunications technologies
7. Cold Calls to companies/ Customers
8. Influence customers to buy services and merchandise by following a prepared sales talk to give service and product information and price quotations
9. Complete orders by recording names, addresses, purchases and orders
10. Maintain operations by following policies and procedures
11. Contribute to team effort by accomplishing related results as needed
12. Any other ad-hoc duties assigned by supervisor
Requirements
1. Minimum Secondary School/"O" Level, Professional Certificate/NiTEC, any field.
2. At least 1 year(s) of working experience in telesales / customer service preferred
3. Must be computer literate (Ms Word & Excel, Internet & E-mail)
4. Must be able to handle urgent job orders
5. Strong interpersonal and communication skills
6. Bilingual in both Chinese and English speaking is preferred
7. Outgoing & friendly personality
8. Willing to learn and good attitude
9. Work from Mondays to Saturdays (off on weekday)
10. Fresh grads are welcome
Note: Work at 3A Lor Ah Thia Singapore 679278
